We checked into the hotel at night — instead of the promised comfortable stay, we received a room with very tired and worn-out furnishings. When we asked for a solution, we were only offered a room change for an additional €30 per night.

Housekeeping was done daily — special thanks to the cleaner, who clearly works hard every day; however, it doesn’t solve the main issue: the room needs a full deep cleaning. Stains on the bedspread and torn curtains are not something you want to see after a long journey.

The animators are definitely a highlight — very active and really try to create a lively atmosphere. But this is probably the only major positive.

The food is weak: very limited selection, hardly any fruits, and fresh juices are only available at breakfast. Otherwise, the only juices offered are powdered drinks like “Yuppi.” There is a kids’ menu, but it also lacks variety.

Another major problem is smoking throughout the hotel grounds. If you’re traveling with children, be prepared for the lack of clean air. In the kids’ club, you can leave your child under supervision, but most of the time they will be indoors.

Overall, the hotel did not meet expectations. They promise a lot — but in reality, the service and the condition of the facilities leave much to be desired. I would not recommend it for families with children or for those who value comfort.